Maria's dental emergency

I’ve been with the practice for over 50 years so friendly so professional nothing is too much trouble just the best

I have always been very reluctant and scared to go to the dentists, but Dr James Lakin was very professional and efficient. had a very good experience.

I felt valued and felt like an individual. I didn’t feel like I was a hassle at any point despite being phobic and I also appreciated that I wasn’t pushed to proceed with any treatment - I really do feel that I can take things at my own pace and I have complete trust in the clinicians

The dentist. Aaron, if it was not for him I doubt we would attend. He is so caring and informative. I was also particularly impressed with the receptionist on our visit, she was extremely kind to an elderly gentleman who needed a little more assistance. It was lovely to see.

On-time, friendly, thorough

Dentist is extremely thorough and makes time to listen to anything you have to say and gives good advice without feeling pressured in a pleasant and welcoming manner. Would recommend .

Absolutely positive and best experience I ever had with a dental surgery. During February/March I travelled the UK and - Murphy‘s law - suffered dental problems 1) during my travels, 2) even worse on a Friday and 3) while needing to leave Aylesbury on Saturday for my next destination. Thanks to the supernice and friendly reception staff I got an immediate appointment on a Saturday! Not only was I happy to get help, even better was my experience with dentist Dr. Prab Sandhu: fast help and examination, very experienced and trustworthy, takes time to explain (no stress on the patient), straightforward, clear and friendly communication, calm atmosphere. Overall summary: + I felt welcome as new patient without an appointment + uncomplicated digital administration processes around registration, invoicing, payment, xrays, diagnostic report + little waiting time + trustworthy, experienced and friendly dentist + friendly staff + pleasant medical practice rooms There is one minus I indeed consider very negative: - They do not operate a medical practice in my home country Germany ;-) Thanks and best regards from Germany

Polite and welcoming staff, clean environment and reassurance offered for anxious patients.

Always very attentive and thorough and allows time to chat very courteous staff

Sound communication, interest & careInformation pre treatmentExpectations during treatment Care during treatmentSummary of result verses planCommunication for follow upVery professional by Head of Practice & support clinician & team management & reception.

The dental hygienist Lucy is very good, very professional and I feel confident in her abilities

Cleanliness, very pleasant staff, the patient said the dentist was the nicest he’d ever been to.

Quality of Lucy for hygiene and Raj for dentristy. Both absolutely first class

I'm very nervous. The dental nurse and dentist were very understanding, explained what they were doing and said I could stop at any time.

The dentist James is highly skilled, did a great job fixing my teeth. Very personable, keeping me involved of what he was doing. Kept asking if I was OK alongside his assistants as they changed on different visits. Even before that, the receptionist was friendly and put me at ease. Highly recommend.

Friendly and comfortable environment on arrival. Consistently great service and treatment from all teams. I never feel under pressure to make decisions after future treatment suggestions

The friendly welcome from every staff member encountered.The clear explanations given at every step of the treatment.

WelcomingKindAttention to detail Pain free

Everyone very polite and sincere. Dr Prab very good at explaining clearly in layman's terms, no jargon.

I always feel very welcome - staff are all friendly. I don’t feel anxious before my appointments as the staff make me feel reassured.